Aisma / Here to help
Keep creating.We’re here. Find your next step, or get in touch.
Contact support→ A little help. Then back to creating. HOW CAN WE HELP?
The right help. Right here. 01 Credits & purchases Purchase confirmed but credits pending? Keep the same Aisma profile open, refresh Profile and check again shortly. Store notifications can take a little time.
If the balance has not changed, send your receipt and Aisma Account ID to support.
Get purchase help 02 Your subscription On iOS or Android, open Aisma → Credits, then Restore purchases or Manage subscription. Web purchases restore when you sign into the same profile.
Billing emails contain a secure customer-portal link for cancellations, payment details and invoices.
Open your profile 03 Your next edit Start with a video, describe the change and add references when a specific look matters. Our illustrated guide walks through an actual example.
Follow the guide 04 Account & data Protect your private profile by linking Apple, Google or email in Profile. Account deletion has its own instructions.
Account deletion guide